Terms & Conditions

Effective Date: January 31, 2025

Welcome to Doctor V Aesthetics, LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website https://doctorv.co and our services, including but not limited to aesthetic consultations, treatments, appointments, and SMS communications. By accessing or using our services, you agree to be bound by these Terms.

1. Services Provided

Doctor V Aesthetics offers aesthetic treatments, consultations, and related services. All treatments are provided by licensed professionals. We reserve the right to refuse service to anyone for any reason at our discretion.

2. Appointment Scheduling & Cancellations

  • Appointments can be scheduled through our website, by phone, or in person.

  • Cancellations or rescheduling must be made at least 24 hours in advance.

  • Late cancellations or missed appointments may be subject to a fee.

3. Payments & Refunds

  • All payments must be made at the time of service unless otherwise agreed.

  • We accept credit/debit cards and other approved payment methods.

  • Refunds are not available for completed treatments. However, if you are dissatisfied with a service, please contact us within 7 days to discuss possible resolutions.

4. SMS Messaging

By opting in to receive SMS messages from Doctor V Aesthetics, you agree to receive appointment reminders and customer support messages. We use SMS messaging solely for customer care purposes.

  • Opt-In Process: We collect opt-in consent verbally from our customers. Customers may opt in to receive text messages from Doctor V Aesthetics, LLC either in person at our physical location or over the phone when calling our business.

    Our staff is trained to ask for verbal consent before enrolling a customer in SMS communications. Staff follows this script:

    "By providing your phone number and agreeing to receive texts, you consent to receive text messages from Doctor V Aesthetics, LLC regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available BY REQUEST / ON OUR WEBSITE at https://doctorv.co."

    Customers who opt-in will receive a confirmation text immediately after providing consent, including instructions on opt-out or requesting assistance.

  • Message Frequency: Varies based on communication needs.

  • Opt-Out: Reply STOP to unsubscribe at any time.

  • Help: Reply HELP for assistance or contact us at hello@doctorv.co or (630) 474-3433.

  • Charges: Message and data rates may apply according to your carrier’s plan.

5. User Conduct

You agree to use our services only for lawful purposes and not to:

  • Engage in fraudulent or deceptive activities.

  • Violate any laws or regulations.

  • Harass, abuse, or harm any staff member or other customers.

6. Intellectual Property

All content on our website and marketing materials, including text, graphics, and images, is the property of Doctor V Aesthetics and may not be copied, distributed, or used without our written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Doctor V Aesthetics is not responsible for any damages or injuries resulting from the use of our services, except in cases of gross negligence or misconduct.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

9. Contact Us

For questions regarding these Terms, please contact us at:

Doctor V Aesthetics, LLC
Email: hello@doctorv.co
Phone: (630) 474-3433

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.